User details

View a user’s profile and run admin actions such as editing details, logging as the user, changing balance/password, and managing trackers.

To view the details of a selected user account, simply click on the user's name in the User list. You will see the user's information, such as their full name, balance, devices, and login, on the right side of the screen. You will also see the following options below:

• Edit user (also available by clicking on the right side of the user list when a user is selected): Opens the Edit user window.

• User's trackers: Displays a list of trackers belonging to the user.

• Login as user: Logs into the Navixy platform under the user's account.

• Copy session key to the clipboard: Copies the session key (a 32-character hexadecimal string) into the clipboard and displays a success message.

• Change balance: Opens the Balance change window. For more information on changing the user's balance, see Billing operations.

• User's transactions: Opens the User's transactions page, which describes the transactions made by the user during a given period of time. For more information, see User's transactions.

• Change password: Opens the Password change window. To change the user's password, enter a new password and repeat it.

• Activate tracker: Opens the device activation wizard. For more information about activating trackers, which can be done both via Admin Panel and web platform, see Activate GPS device.

Editing users

To open the Edit user window, either double-click the user in the User list or click in the selected user's rightmost column. It is generally similar to the Create user window.

The displayed fields change depending on the user's legal status (individual, legal entity, or sole trader).

Edit user window