Intelligent Dispatch

    Dispatch Smarter, Not Harder

    Visual scheduling, intelligent route optimization, and instant mobile sync. Transform spreadsheet chaos into streamlined field operations.

    dispatch.navixy.com
    Unassigned Tasks
    12
    HVAC RepairUrgent

    123 Main St, Suite 400

    10:00 AM
    2h
    InspectionNormal

    456 Oak Avenue

    2:00 PM
    1h
    MaintenanceScheduled

    789 Pine Road

    TodayDec 17, 2024
    8AM
    9AM
    10AM
    11AM
    12PM
    1PM
    2PM
    3PM
    4PM
    5PM
    JD
    John D.
    HVAC Service
    Installation
    Repair
    SM
    Sarah M.
    Maintenance
    Emergency
    RJ
    Robert J.
    Inspection
    Check-up

    Task Assigned

    New job sent to John's device

    Just now
    40%
    Faster dispatch time
    25%
    Reduction in drive time
    99.9%
    Uptime reliability
    2x
    More jobs per day
    Command Center

    Everything You Need, One Screen

    The dispatch board is designed for speed and clarity. Drag a task to an employee's timeline, see the route update on the map, and push it to their device with a single click.

    Dispatch board dashboard showing task scheduling and team management
    Drag & Drop Scheduling
    Real-time Updates
    Team Overview
    Route Preview

    Built for Modern Field Operations

    Every feature designed to reduce manual work and accelerate your dispatch workflow.

    Route Optimization

    Automatically sequence daily tasks by optimal route to save hours of driving time and reduce fuel costs.

    Proximity Dispatch

    One-click assignment to the nearest available worker. Handle urgent jobs in seconds, not minutes.

    Skill-Based Matching

    Filter by certifications, tools, or specialties to ensure the right technician for every job type.

    Recurring Tasks

    Schedule repeating maintenance visits automatically. Set it once, eliminate the admin overhead.

    Priority & Deadlines

    Assign urgency levels and due times so critical jobs surface while routine work flows smoothly.

    Bulk Operations

    Upload tasks from CSV or Excel. Mass assignment and batch status changes in a single action.

    The Challenge

    Traditional Dispatch Is Broken

    Manual scheduling wastes time, creates errors, and frustrates both dispatchers and field teams.

    Without Navixy

    Whiteboards and spreadsheets outdated by noon
    Constant phone calls to find available techs
    Technicians criss-crossing with no route logic
    Urgent jobs slipping through the cracks
    Customers asking 'when will someone arrive?'
    End-of-day scramble to track completions

    With Navixy FSM

    Real-time digital board everyone can access
    Instant visibility of all team locations
    AI-optimized routes saving hours daily
    Priority jobs auto-escalate and alert
    Automated ETAs sent to customers
    Live completion tracking and reporting
    Fuel Savings

    Fewer Miles. More Jobs.

    The route optimizer analyzes your daily job list and resequences tasks into the most efficient driving order. For a 10-job day, that can mean 30+ miles saved — per technician, per day.

    How It Works

    1. 1
      Tasks are plotted on the map by location
    2. 2
      Algorithm calculates optimal sequence
    3. 3
      Dispatcher reviews and approves the route
    4. 4
      Optimized route pushes to technician's phone

    20-30% reduction in drive time typical for teams with 5+ daily stops

    Route optimization analytics dashboard
    Team coordination and dispatch management
    Nearest AvailableWithin 5 mi
    John DoePlumber, Licensed
    0.8 mi
    Jane SmithElectrician
    2.1 mi
    Emergency Response

    Urgent Job? Find the Nearest Tech Instantly.

    "It's 2 PM. A priority customer calls with a burst pipe. You need someone there NOW."

    With Navixy FSM:

    Click 'Find Nearest Available' on any emergency job
    System shows closest technicians by real-time GPS
    Filter by skill, certification, or equipment
    One-click assign — task appears on their phone
    Customer gets ETA within 60 seconds of the call
    Field Experience

    Clear Tasks. No Confusion.

    Technicians don't manage schedules — they execute them. Clear instructions, turn-by-turn navigation, everything they need in their pocket.

    Daily Task List

    Prioritized, ordered, with all job details visible at a glance.

    Job Details

    Customer info, address, notes, and attached documents ready.

    Navigation

    One-tap to Google Maps or Waze for instant directions.

    Today's Route
    09:00 - 10:30Completed

    HVAC Maintenance

    123 Main St, Springfield

    11:00 - 12:30In Progress

    Emergency Repair

    456 Oak Ave, Springfield

    01:30 - 02:30Upcoming

    Installation

    789 Pine Ln, Springfield

    03:00 - 04:00

    Inspection

    321 Elm Street

    Status Updates

    Accept, En Route, In Progress, Complete — syncs instantly to dispatch.

    Forms & Checklists

    Built-in data capture for proof of work and compliance.

    Offline Mode

    Works without signal. Syncs automatically when back online.

    Built for Your Operations

    From emergency repairs to scheduled maintenance — dispatch that adapts to how you work.

    Emergency Repairs

    HVAC, Plumbing, Electrical

    Dispatch the closest technician to a reported outage. Speed to site means customers saved.

    Scheduled Maintenance

    Property Management

    Auto-generate monthly service tasks. Never miss a scheduled visit again.

    Multi-Stop Delivery

    Couriers, Distribution

    Optimize 20+ drops into a fuel-efficient route. More deliveries per driver per day.

    Field Sales Visits

    Sales, Merchandising

    Plan a week of client visits by territory. Maximize coverage, minimize windshield time.

    Tasks Flow from Your Systems

    Create tasks automatically when work orders close in Salesforce. Sync completed jobs back to your ERP. Connect via API and webhooks.

    Salesforce
    HubSpot
    SAP
    QuickBooks
    Zapier
    Microsoft
    See All Integrations

    Under the Hood

    Enterprise-grade dispatch capabilities built for scale

    Task Fields

    Description, location, deadline, priority, attachments (PDF, images, documents)

    Status Workflow

    Customizable: New → Assigned → Accepted → En Route → In Progress → Complete

    Recurring Tasks

    Daily, weekly, monthly, or custom intervals with automatic generation

    Bulk Operations

    CSV import, mass assignment, batch status changes, template creation

    REST API

    Full CRUD operations on tasks, employees, and routes via documented API

    Push Notifications

    Instant alerts to mobile app on new, updated, or reassigned tasks

    Ready to Dispatch Like a Pro?

    Replace the chaos with a system built for real operations. Drag, drop, dispatch — and watch your team execute.

    No credit card required
    Setup in hours, not weeks
    Works on any smartphone