API & Integrations

    Connect Your Field Operations to Everything Else

    REST API, webhooks, and pre-built connectors link Navixy FSM to your CRM, ERP, billing, and HR systems. Automate workflows. Eliminate double-entry. Keep data in sync.

    CRM
    Billing
    ERP
    HR

    Your Systems Don't Talk to Each Other

    Data silos create bottlenecks, errors, and frustration across your organization.

    Double Entry

    CRM creates work orders, but dispatchers have to re-type them into the field system manually.

    Delayed Invoicing

    Technicians complete jobs, but billing waits days for paperwork to be processed.

    Manual Onboarding

    New hires need to be manually provisioned in 5 different systems by IT.

    Blind Spots

    Customer service reps have no visibility into field status when customers call.

    Navixy FSM integrates with your business systems to automate what shouldn't be manual.

    Multiple Ways to Integrate

    Choose the level of control and customization that fits your technical resources.

    REST API

    For custom integrations & enterprise IT

    Full programmatic access to create, read, update, and delete tasks, users, locations, and forms.

    • Complete data access
    • Secure token auth

    Webhooks

    Real-time event notifications

    Automatically push data to your systems when events happen (e.g., task completed, form submitted).

    • Real-time updates
    • Trigger-based logic

    Connectors

    Ready-to-use integrations

    Quick setup with popular platforms like Salesforce, Zapier, and more without custom code.

    • No coding required
    • Fast deployment

    What Teams Automate

    Common integration patterns that drive efficiency.

    CRM → FSM Sync

    TriggerOpportunity closed in CRM
    AutomationTask auto-created in Navixy
    No re-entry, faster serviceSalesforce, HubSpot, Zoho

    FSM → Billing Sync

    TriggerTask completed with signature
    AutomationJob data pushed to billing
    Same-day invoicingQuickBooks, Xero, SAP

    HR → FSM Provisioning

    TriggerNew employee in HR system
    AutomationAccount created in Navixy
    Automated onboardingWorkday, BambooHR, ADP

    FSM → Customer Portal

    TriggerCustomer requests service
    AutomationTechnician dispatched & ETA sent
    Self-service experienceCustom Portals

    Ready-Made Integrations

    Plug and play with the tools you already use.

    PlatformCategoryIntegration Type
    SalesforceCRMBi-directional sync
    HubSpotCRMBi-directional sync
    QuickBooksBillingTask → Invoice push
    XeroBillingTask → Invoice push
    ZapierAutomation1000+ app connections
    Google SheetsReportingAuto-export reports
    SlackCommunicationAlert notifications
    Microsoft TeamsCommunicationAlert notifications

    Don't see your platform? Our API makes custom integrations possible.

    No-Code Automation

    Automate Without Developers

    Navixy FSM connects to Zapier, unlocking automation with 1000+ apps without writing a single line of code.

    • Task completed → Add row to Google Sheets
    • New check-in → Send Slack notification
    • Form submitted → Create Trello card
    • Customer rating → Update CRM contact
    FSM
    _

    "When a task is completed in FSM, create a new row in Google Sheets."

    Enterprise-Grade Security

    Your data is protected with industry-standard security protocols.

    Single Sign-On (SSO)

    SAML 2.0 and OAuth support for centralized authentication.

    Role-Based Access

    Granular permissions control who sees and does what.

    API Security

    Token-based auth, scoped permissions, and IP whitelisting.

    Data Encryption

    TLS 1.3 in transit and AES-256 at rest.

    Audit Logs

    Track all API access and changes for compliance.

    Data Residency

    Regional hosting options (EU, US, custom).

    Compliance: GDPR-ready data handling. SOC 2 Type II available. Privacy by design.

    For Partners: Full White-Label

    System integrators and TSPs can white-label the entire platform — web panel and mobile apps — under their own brand. Full API access enables deep customization.

    Learn About Partnership

    For Developers: Deep-Dive Docs

    Ready to start building? The Developer Portal has everything you need: API reference, webhook guides, SDKs, and sandbox environments.

    Visit Developer Portal

    We Help You Get Connected

    1

    Documentation

    Step-by-step guides

    2

    Solutions Engineering

    Custom architecture review

    3

    Partner Network

    Certified integrators

    4

    Support Tickets

    Direct technical support

    Connect Your Field Operations

    Navixy FSM fits into your existing tech stack. API-first architecture, pre-built connectors, and enterprise security mean you can integrate without compromise.

    REST API + Webhooks SSO & Enterprise Security Zapier Automation