Field Service Management That Keeps Your Technicians Moving
Dispatch the right tech to the right job. Track every visit. Prove every repair. Navixy FSM is purpose-built for service companies who can't afford wasted trips.
Running a Service Company Is Relentless
Every day you're fighting the same battles. Navixy FSM gives you the visibility and control to run a tighter operation.
Where's my tech?
Customers call asking for ETAs. You're playing phone tag with technicians while the customer waits.
Dispatch chaos
Urgent repair comes in. You scramble to figure out who's closest and available, wasting valuable time.
Paperwork backlog
Service tickets pile up. Invoicing is delayed by days or weeks because paperwork is lost in the van.
SLA pressure
That maintenance contract customer expects priority. Are you delivering on your promises?
"They said they came"
Customer claims no one showed up. You have no proof of visit to dispute the claim.
The Solution
Navixy FSM solves these problems with real-time visibility and automated tools.
See FeaturesOne Platform for Your Entire Service Operation
Everything you need to manage technicians, jobs, and customers in one place.
What Changes When You Adopt Navixy FSM
A better workday for your entire team.
For the Dispatcher
Control the chaos
- 7:30 AMSee the day's schedule on one screen. All techs visible on the map.
- 9:15 AMEmergency call. Click "Find Nearest." Assign in seconds.
- 2:00 PMCustomer calls for ETA. You see the tech is 2 stops away. "About 45 minutes."
- 5:00 PMAll tickets completed. No chasing paperwork.
For the Technician
Focus on the work
- MorningOpen app. Today's jobs listed with addresses and instructions.
- On-siteTap "Check In." Take photos of issue. Complete digital form.
- DoneGet customer signature. Job done. Data syncs instantly.
- EveningNo paperwork to hand in. Already in the system.
For the Owner
Grow the business
- Real-time view of the entire operation
- Weekly reports on productivity, fuel, and job completion rates
- Evidence-based performance reviews
- Faster invoicing leads to better cash flow
Trusted by Service Companies Like Yours
Efficiency Boost
Trust & Verification
Compliance
Every Job, Fully Documented
Field service lives and dies on documentation. With Navixy FSM, every job is captured instantly and stored securely.
Verified Check-in
GPS coordinates and timestamp prove exactly when and where the tech arrived.
Before/After Photos
Visual evidence of the issue and the completed repair.
Digital Service Ticket
Parts used, labor hours, and technician notes in one digital record.
Customer Signature
On-screen signature for immediate service acceptance.
Dispatch Board
Dispatch That Keeps Up With Demand
It's 2 PM. An emergency call comes in. With Navixy FSM, you can filter by skills, see who's closest, and assign the job in under 30 seconds.
- See everyone's real-time position on the map
- Filter by certification, tools, or specialization
- One-click "find nearest" for emergencies
- Instant push notifications to technician's phone
Keep Your Contracts on Track
For companies with maintenance agreements or SLA commitments, Navixy FSM ensures you never miss a recurring visit.
Recurring Tasks
Automatically schedule monthly or quarterly maintenance visits.
Priority Routing
Tag high-value customers for preferential dispatch handling.
Visit Verification
Prove SLA compliance with GPS-stamped records.
Client Reporting
Send automated service summaries to contract customers.
"Renewals happen because you've demonstrated value — with data."
Get Running Fast
Navixy FSM doesn't require a 6-month rollout. Your team can be live this week.
Sign Up
Configure your workflows and account settings.
Add Your Team
Technicians download the X-GPS Mobile app.
Start Dispatching
See positions, assign jobs, collect data.
No special hardware. No IT department required.
Connects to What You Use
Sync with your existing CRM, billing, and accounting systems. Data flows automatically from the field to your back office.
Ready to Run a Tighter Operation?
More jobs per day. Fewer customer complaints. Faster invoicing. Join the service companies who've upgraded from spreadsheets.