From messaging-based fleet control to audit-ready visibility
In Mexico, fleets that coordinate trips through messaging apps and phone calls depend on manual driver check-ins and repeated client status requests. This communication model consumes a significant share of dispatcher workload, often estimated at 20-40% of operational time. Because updates are not recorded systematically, there is no continuous log of vehicle movement, no clear basis for explaining delays, and no framework for assigning responsibility when incidents occur.
“Even today, thousands of transport operators rely on WhatsApp to locate drivers. If the driver doesn’t answer, the entire operation stalls.” says Jorge Estrada, CEO of Anzentec
This coordination model makes route validation and compliance verification dependent on individual discretion rather than system controls. As a result, operators cannot reliably demonstrate adherence to planned routes, delivery timing, or temperature requirements.
This weakness has become more pronounced following the new 2025 CNH requirements for hydrocarbon transportation. Operators must now provide continuous, verifiable telematics data as proof of safe handling and regulatory compliance. Manual check-ins and messaging threads cannot satisfy these evidence standards, making operations exposed to compliance gaps and contractual liability. Even a single undocumented deviation can result in contractual fines or the cancellation of the carrier's load assignment**.**
This issue became the center of discussion in the latest Navixy podcast featuring Jorge Estrada (CEO of Anzentec) and Martha Patricia Ugalde (CFO of Anzentec).
Real-time, auditable telemetry, not chats or screenshots
The CNH requirements specify that vehicle location, stops, deviations, and relevant operating parameters must be continuously recorded and auditable. Screenshots, chat messages, or post-trip summaries are not accepted as evidence. Every movement, stop, and route change must be traceable in real time. “It’s not optional anymore,” says Jorge Estrada. “For hazardous cargo, live data is mandatory because it ensures safety and accountability.”
This regulatory shift has increased the need for centralized, verifiable fleet oversight. Anzentec addresses this by replacing ad-hoc communication with system-level tracking and controlled data sharing through Geo links.
Reactive to proactive: secure, selective sharing of location, temperature & speed
Before adopting new tools, many fleets managed logistics reactively. Drivers shared locations through open chat apps, which exposed sensitive data and caused confusion. “Some companies ask drivers to share their live location all day. That’s not control, it’s noise” says Jorge Estrada
Geo links changed the approach. Instead of granting clients full access to the tracking platform, companies now share secure, time-limited links that show only selected data such as location, speed, temperature, or ignition status. Carriers typically see a reduction of client check-in calls by 60-90%, since all status data is shared automatically and in real time.
The impact is clear in high-value logistics chains like Walmart Mexico, where a few minutes of delay or a small temperature shift can cause significant losses. Geo links allow carriers to prove delivery integrity, meet tight schedules, and maintain compliance while keeping client systems separate from internal data.
Faster incident handling and documented compliance
Anzentec treats telematics as an ongoing service rather than a one-time deployment. According to Martha Patricia Ugalde, the biggest benefit is early awareness. “Real-time data changes the way teams respond. Instead of analyzing a problem days later, we can react instantly and assign responsibility on the spot.”
For fleet operators, this results in clearer accountability, faster exception handling and documented compliance that can be presented during audits or contract evaluations. Collaboration between carriers and subcontractors also becomes more controlled, since data access can be granted only for defined routes, time windows or geographic zones. In many cases, the time required to clarify a delay or temperature excursion is reduced from hours to minutes, since evidence is available immediately.
Jorge Estrada summarizes it simply: “We need systems that prevent risks and grow with our clients’ operations. Technology matters only when it helps them close contracts, stay compliant, and remain profitable.”
AnzenTec & Navixy: real-time telemetry, regulatory alignment, and interoperable platforms
Anzentec exemplifies leadership in telematics and advanced communication solutions for Mexican fleets. With deep expertise in integrating real-time telemetry, regulatory alignment, and secure data exchange, the company enables fleets to move from fragmented messaging to connected, accountable operations. Its focus extends beyond system deployment, emphasizing procedural frameworks that turn traditional communication into a transparent and coordinated process. Using verifiable telematics data, fleets can build operational records that demonstrate compliance, improve service quality, and strengthen commercial relationships.
Navixy empowers fleets across Latin America to enhance supply chain efficiency and uptime through privacy-conscious telemetry and interoperable platforms. Contact Sales to develop a tailored action plan aligned with your operational goals.