No integration worries: discover how Navixy does the hard work behind the scenes

Navixy supports thousands of GPS and IoT devices with minimal setup, thanks to IoT Logic, NGP protocol, and fast collaboration with manufacturers. From dashcams to EV APIs, the platform makes integration fast, flexible, and future-ready. Read the full article to see how Navixy simplifies device onboarding at scale.

Why device integration is central to Navixy’s IoT Logic

Device integration forms the cornerstone of Navixy's IoT strategy. Originally designed as hardware-agnostic, Navixy now globally supports thousands of GPS trackers and IoT sensors. Such extensive hardware compatibility significantly reduces manual configuration, allowing partners to effortlessly leverage device-specific functionalities.

This universal compatibility between the platform and hardware is a competitive advantage for both the Navixy platform and it’s tool, IoT Logic. It allows our users to choose devices for their tasks without worrying that a particular model won't "fit" into the ecosystem.

IoT Logic in action: Instant compatibility for smarter deployments

Navixy’s built-in IoT Logic tool supports a vast number of device protocols out of the box, freeing integrators from having to decipher message formats themselves. Simply put, when you connect a device to Navixy, you immediately receive data converted into a standardized format, allowing you to focus on business logic rather than low-level parsing. Additionally, IoT Logic can directly forward standardized data to external services, providing flexibility for partners using their analytics platforms.

How to configure a device in Navixy? Save the step-by-step instruction.

Fast, strategic, proactive: Navixy’s approach to new device support

Navixy prioritizes device integration based on the following criteria:

• Client requests: Rapid response ensures device integration occurs swiftly upon partner requests.
• New manufacturer releases: Direct cooperation with key device producers facilitates immediate support upon product launch.
• Proactive selection: Navixy actively integrates promising technologies, including video telematics and advanced driver-assistance systems (ADAS), anticipating market demands.

To expedite integration, partners can leverage the Navixy Generic Protocol (NGP), allowing manufacturers to quickly implement middleware solutions and integrate devices within days.

One platform, many paths: Navixy’s integration framework

Depending on the device type and the technical capabilities of its manufacturer, Navixy uses three distinct approaches to integration:

Protocol-based GPS device integration

Most GPS devices use proprietary protocols. Navixy engineers create specific decoders to translate incoming messages into a unified format, covering location, telemetry, inputs/outputs, and alarms.

The platform supports key functions like tracking, sensor monitoring, remote control, and automatic device activation, reducing manual setup.

This protocol-level integration ensures consistent operation across devices, even with different internal designs.

Advanced video telematics

Video telematics is rapidly growing, driven by the widespread adoption of dashcams and ADAS cameras in commercial fleets. Berg Insight predicts the installed base in North America and Europe will reach 17 million units by 2029. Navixy’s specialized Video Telematics module integrates dashcams and multi-channel video recorders, providing real-time fleet monitoring and enhanced operational transparency.

Embedded (iFrame) and platform-to-platform integration

Many fleets use multiple IT systems, ERP, TMS, and maintenance platforms to run daily operations. Navixy connects these systems through cloud-based API integrations, enabling automatic data exchange and reducing manual work.

When a device or service includes its own interface, iFrame embedding allows it to be displayed directly in the Navixy dashboard without losing access to its native features.

Navixy has solid experience with platform-to-platform (P2P) integrations. For example, customers already use video telematics via Mettax devices.

What can go wrong, and how Navixy engineers handle it

Integrating new hardware is always a small R&D project, and difficulties often arise during the process. Here are the main challenges our team faces when integrating devices:

Incomplete documentation

The comprehensive device protocol description covers all commands, message formats, and a clear user manual. In reality, documentation is often fragmented, outdated, or missing altogether. Some protocol files contain critical errors.Occasionally, manufacturers don't provide any information at all.

In that case, our technical experts reverse-engineer the device protocol. They analyze raw data streams, experiment with configurations, and decode functionality byte by byte. We proactively request missing details where possible and, after integration, compile and structure the knowledge gained. In fact, our internal documentation often ends up more useful than the official manuals.

Check our Expert Center to find relevant information about sensors configuration.

Unexpected firmware updates

Some companies release updates that influence how a device formats or encrypts its data, but don’t notify integrators. As a result, devices that previously worked may begin sending messages the platform can’t interpret.

This can lead to temporary disruptions, like empty fields or missing location data, until we adjust the decoder. To reduce risk, we maintain close relationships with manufacturers who include us in firmware release cycles. But with certain devices, especially older models, we may only learn about changes from our users when they face the problem.

Device-level failures

Some integration issues originate not from code, but from hardware. Devices may lose connection, freeze, or misreport data. A faulty GPS module can send incorrect coordinates, or a tracker under heavy load might drop or duplicate messages.

These problems are often mistaken for platform errors. Navixy reports bugs directly to manufacturers, requests firmware updates, and test replacements. Many respond quickly with patches or workarounds. When hardware issues are confirmed, we inform clients and coordinate the next steps. These cases often help improve device quality and strengthen the ecosystem as a whole.

Looking ahead: Expanding integration in the future

McKinsey reports that connected data-driven services extending beyond traditional fleet management (such as usage-based insurance, dynamic leasing, and Transportation-as-a-Service) could generate a global profit pool surpassing $3 billion by 2035.

Navixy integrates dozens of new devices every month, and our roadmap is only accelerating. We’re expanding into new areas of application, including electric equipment monitoring systems and EV charging stations, wearable personal trackers for employee safety and workforce management, industrial IoT sensors, including refrigeration, environmental, and infrastructure monitoring.

We observe increased demand for integrated solutions, such as videotelematics and connections between Navixy and third-party cloud services. Support for these hybrid systems will continue to grow as we strengthen our platform's interoperability.

Closer collaboration with manufacturers

Our preferred approach is co-integration. Navixy actively collaborates with device manufacturers during setup. In many cases, our team initiates this dialogue, reaching out to manufacturers whose products show strong potential. This approach benefits everyone. Manufacturers gain visibility and support on a popular platform, and Navixy’s partners receive reliable pre-integrated hardware with no delays.

API-based vehicle integration

The telematic industry is moving toward direct integration with vehicles. Many car manufacturers now embed telematics modules at the factory level and expose data via APIs. Our first integration with a major budget car brand, favored by rental and leasing companies, is already underway.

Universal tools for scalable integration

As the number of device types continues to grow, Navixy is investing in tools to simplify integration at scale. One of our key initiatives is the Navixy Generic Protocol (NGP).

NGP is a universal data exchange format that allows any device to communicate with the platform without a custom decoder. If a manufacturer or integrator builds NGP support into their firmware or gateway, their device becomes immediately compatible with Navixy. In short, NGP acts as a common language across device brands.

To make implementation even easier, we're developing an AI-based prompt tool that will help manufacturers automatically convert their proprietary protocols into the NGP format. The expected outcome will dramatically speed up the onboarding process.

Conclusion: Integration is the future, Navixy is building it now

At Navixy, device integration is the backbone of our entire IoT strategy. With NGP and APIs, connecting new hardware takes less time for all participants of the process.

We're expanding the capabilities of IoT Logic, letting users map and streamline device data through visual no-code tools. Adding new hardware is a structured secure process that can be managed by partners directly.

And there’s more to come. In the smarter, safer, and more connected future we envision, V2X (Vehicle-to-Everything) communication will allow vehicles to interact not only with platforms, but with each other and the world around them.

We're not waiting for that shift, we’re engineering for it now. By refining IoT Logic and scaling NGP, we're reducing friction and giving our partners the tools to launch faster, integrate deeper, and stay ready for what’s next.

Ready to integrate your device with Navixy? Contact our team today.