Description
This particular rule category assists in monitoring your driver's driving behaviours, allowing you to maintain awareness of their habits. Additionally, it enables your dispatch team to remain focused and respond promptly in the event of a detected car accident.
The rule type is based on an accelerometer event making this rule hardware-related, meaning the event itself depends only on the tracker’s configuration and the platform receives, recognizes and shows the event if the rule is created.
All crash detection events are configured from the tracker side. The tracker’s accelerometer and algorithms are the sources of car crash events. For having a properly working crash detection system, it is highly recommended to make sure that the device is installed correctly (wiring, spacing of tracker in the context of x/y/z axes, etc). Usually, this kind of information is represented in the user manual of a given tracker.
Settings
As this rule is based on hardware configurations, there is not much to configure in the rule itself.
Geofence:
Fill out the section if the rule needs to work only inside/outside of the selected geofences.
Bind zone to rule:
Enables geofence rule binding.
Map button:
Shows bound geofences on the map.
The platform specifics
- The "Car crash" alert has a 1-minute reset timer, meaning the alert event will not occur more often than once every 1 minute. If this type of event occurs in time the rule has been waiting for the reset, this event will be omitted by the platform, including the reports.
- In this rule type, users have the flexibility to select multiple trackers which they wish to receive notifications from. The only requirement is that the selected trackers must support Car crash events and the feature must be integrated on the platform for given trackers. This means that users can choose multiple compatible trackers to receive notifications from, allowing them to monitor harsh driving events across various vehicles or devices in a convenient way.
- Whenever the platform identifies a hardware event of this type from a packet of tracker data with no valid coordinates in it, the platform counts the event as a valid one and displays it regardless of whether the event occurred within or outside the bound geofences. The logic of the Inside/Outside radio buttons is also ignored in this case. This behaviour is due to the fact that showing a controversial event once more is better than omitting it.
Notifications
Emergency notification:
is used for important events. A message on the screen and the sound signal can only be disabled by clicking on the notification. Please note, some browsers can block notification sound until user activity is recorded on the page.
Push notifications:
Receive push notifications on the mobile app and web interface.
Add geofence name to the notification:
Adds names of the specified geofences to the notification text. This option is available only when the "Inside" geofence binding radio button is selected on the "Settings" tab.
SMS notifications:
List of recipients for SMS notifications when the event occurs.
Email notifications:
List of recipients for email notifications when the event occurs.
Schedule
Set a schedule for when the rule will run. If your schedule indicates that the event should not run some day or time period, it will not appear as a notification in the user interface, and notifications via SMS or email will not be sent. Additionally, you can choose a default template for quick scheduling.
Event reports
To view the dates when the events were received, you can build the "Report on all events" report.
