Pressing SOS Button

Receive immediate alerts when an SOS emergency button is pressed on a GPS device or personal tracker. Works with dedicated SOS buttons and discrete inputs.

The Pressing SOS Button feature, commonly referred to as the "SOS button," is an essential safety function designed for GPS devices equipped with an emergency button. This button can be either an external component or integrated within a personal tracker device. It serves as a vital lifeline in critical situations, enabling employees and individuals to swiftly request assistance when it's needed most.

Rule settings

The functionality of this rule depends on the device's capabilities and configuration, so no specific rule settings are required.

For common settings, see Rules and alerts.

Connecting external button to a vehicle’s GPS device input

Depending on the device, the SOS button can be connected to either a dedicated input, specifically designed for this function, or to a general discrete input. If connected to a discrete input, you should create the input within the Devices and Settings menu under the Sensors and Buttons section. In this case, select the Input triggering rule type for proper configuration.

System operation details

• Reset timer: The Pressing SOS Button alert has a 30-second reset timer, meaning the alert doesn't trigger more than once every 30 seconds. If an event occurs while the rule is waiting for the reset, the platform omits the event, including in reports.

• Multiple devices: This rule allows users to select multiple GPS devices from which they wish to receive notifications. The selected GPS devices must support the Pressing SOS Button event, and this feature must be integrated on the platform for those GPS devices. This enables users to monitor emergency signals across various devices conveniently.

• GPS-independent event alert: The platform recognizes and counts this type of hardware event even if the data packet lacks valid GPS coordinates. The event is displayed regardless of whether it occurred within or outside the defined geofences. The Inside/Outside geofence settings are ignored in this case, ensuring that no critical event is omitted.