Recurso Confiable

Forward GPS positions, cargo temperature, and humidity from Navixy to the Recurso Confiable platform over SOAP, used across Mexico and Central America.

Recurso Confiable is a security and logistics platform for transport operations, and this protocol forwards vehicle data from Navixy into it. Carriers use it to deliver tracking data to customers who monitor shipments through Recurso Confiable, without giving those customers access to the Navixy account. It's used in Mexico, Colombia, the United States, and Central America.

Navixy also offers Recurso Confiable (Walmart), a variant for forwarding to Walmart through Recurso Confiable. It's configured the same way as described here.

In Navixy, select Recurso Confiable in the Protocol dropdown.

What Navixy sends

Navixy sends one SOAP request per message to the GPSAssetTracking method. The request contains these fields:

Field	Contents
code	The AVL event code for this message. See Recurso Confiable event codes.
asset	The license plate, from the first part of External ID
shipment	The shipment id, from the second part of External ID
customer	The customer id and customer name, from the third and fourth parts of External ID
serialNumber	The Navixy device id
date	When the device recorded the message
latitude, longitude, altitude	Position in degrees, altitude in meters
speed, course, direction	Speed, heading in degrees, and heading as a compass direction
ignition	Whether the ignition is on
odometer	Distance traveled
battery	Battery level
temperature	Cargo temperature, when the device reports it
humidity	Cargo humidity, when the device reports it
vehicleType, vehicleBrand, vehicleModel	Vehicle details from Fleet management

Temperature and humidity make this protocol usable for cold-chain monitoring. Navixy reads whichever sensor is available, in this order of preference:

• Temperature: the internal temperature sensor, then an external temperature sensor, then a Bluetooth temperature sensor.

• Humidity: the internal humidity sensor, then a humidity sensor, then a Bluetooth humidity sensor.

When the device has no matching sensor, the field is sent empty.

When Navixy sends

Navixy sends a message when it has valid coordinates, or when it reports an urgent event. An urgent event goes out even without a position. Any other message without coordinates is skipped.

Before you start

Collect the following from Recurso Confiable:

• The endpoint address and port. The address is commonly http://gps.rcontrol.com.mx/Tracking/wcf/RCService.svc on port 80.

• Your Recurso Confiable user id and password. Navixy requires both and won't save the retranslator without them.

• The license plate, shipment id, customer id, and customer name for each vehicle, as registered on the Recurso Confiable side.

Navixy authenticates by calling GetUserToken with the user id and password, then reuses the token until it expires.

Set up forwarding

1

Open the Data forwarding block

Go to Devices and settings, select a device, then find the Data forwarding block.

2

Open the protocol list

Click Protocols, then click + to add a configuration.

3

Enter the Recurso Confiable settings

Fill in the fields as follows:

• Name: a label that identifies this retranslator

• Protocol: Recurso Confiable

• Address: http://gps.rcontrol.com.mx/Tracking/wcf/RCService.svc

• Port: 80

• Login: your Recurso Confiable user id

• Password: your Recurso Confiable password

4

Enable and save

Switch on Enabled, then click Save. A retranslator that isn't enabled sends nothing.

5

Link the retranslator to a device

In the device's Data forwarding block, switch on the toggle for the retranslator you created, then click Save.

6

Set the External ID

Click the link icon at the right of the retranslator row, then enter up to four values joined by pipe characters, in this order:

licensePlate|shipmentId|customerId|customerName

For example, ABC123|1|123|John.

Only the license plate is required, and it must be 5 to 7 characters:

ABC123

When you skip a value in the middle, keep its pipe so the remaining values stay in the right positions:

ABC123||123|

Repeat this step and the previous one for every device that forwards to Recurso Confiable. The retranslator configuration is shared across the account, but External ID is set per device.

Manage forwarding

To change or stop forwarding to Recurso Confiable:

• Click the link icon at the right of the retranslator row to change the External ID of a device.

• Switch off the toggle to stop forwarding for one device, and keep the configuration for the others.

• Click Protocols, select the row, and edit it to change the name, address, or credentials. The change applies to every device linked to this retranslator.

• Delete the configuration from the Protocols list to stop forwarding for all devices. Confirm in the dialog.

Troubleshooting

When data doesn't appear in the Recurso Confiable system, check the following in order:

1. The retranslator is enabled, and its toggle is switched on for the device.

2. The user id and password are correct. Navixy can't request a token without them, so no data is sent at all.

3. The address and port are correct.

4. External ID has the values in the right order, with pipes kept for any value you skipped.

5. The license plate, shipment id, customer id, and customer name match the records on the Recurso Confiable side.

6. The device reports valid coordinates, unless you expect only urgent events.

When positions arrive but temperature or humidity is empty, the device has no sensor that Navixy recognizes for that reading. Check the sensor configuration for the device.