> For the complete documentation index, see [llms.txt](https://navixy.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://navixy.com/docs/qna/using-navixy/raw-data/why-the-platform-may-consider-telematics-data-invalid.md).

# Why the platform may consider telematics data invalid

## Question

Why can the platform ignore or mark certain telematics data as invalid?

## Answer

There are two key factors that can cause the platform to ignore or mark telematics data as invalid when received from a device:

1. **Zero satellites (0 satellites)**\
   When the device reports zero satellites, the platform automatically treats this as an invalid reading. As a result, even though the device may still be transmitting data, those points will not appear on the platform. This prevents inaccurate location data from being displayed.
2. **Invalid coordinates (0,0)**\
   If the coordinates received are (0,0), this indicates an invalid geographic point. Displaying such data could lead to a misleading interpretation of the route, so the platform filters these points out by default.


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