# My device is configured to send sensor data, but it doesn't display ## Question The device is sending data to the platform, but how do I get it to display on the platform? ## Answer If your device is showing data within the Air Console, meaning the device is sending data to the platform, then the most likely case is that the device needs a sensor built on the platform. When a device sends data to the platform, the platform needs to know how to associate it with the device. For example, if you are solving a math problem, remember to describe the units, otherwise no one will know what’s being described. To create a sensor, we recommend reviewing our measurement sensor guide for guidance. ## Links * [Air Console](/docs/admin/devices/air-console.md) * [Measurement sensor](/docs/user/guide/devices-and-settings/vehicle-sensors/measurement-sensors.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://navixy.com/docs/qna/using-navixy/my-device-is-configured-to-send-sensor-data-but-it-doesnt-display.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.