Technician admin accounts for On-premise

Can I have technician admin accounts for On-premise?

Yes. To create a new technician, execute the following SQL statement in the database:

INSERT INTO google.dealers
SET parent_id=1,
    title='Tech role',
    last_name='Tech role',
    details='Tech role',
    role='dealer_support',
    paas_type=4,
    reg_date=CURDATE(),
    login='desired_login',
    `password`='9f2c8a4a10364437a3fc58376e912f673936de3b', -- ChangeMe!
    email='';

Change login to anything (for example tech1).

Change title, last_name, and details so the account is unique.

Hash in password corresponds to ChangeMe! password. After the query is executed, log in to the new technician account in the Admin Panel and change this password (or tell the customer to do it).

How many technician accounts can I have? Does Navixy charge for it?

The number of technician accounts is unlimited. Create as many as you need for your tasks.

Technician accounts are free of charge.

Why can't I change the technician's password? I don't see that option.

Your platform is probably old and hasn't been updated in a long time. The password change option was introduced in 2023, and if your instance is older than that, you need to update it.