Use a custom domain for the platform

Question

How can I customize my web address for the platform?

Answer

  1. Create a CNAME record pointing to:

    • saas.navixy.com, or

    • saas.us.navixy.com (US instance)

  2. The CNAME must be a subdomain (for example platform.yourdomain.com).

    • It cannot be a parent domain like yourdomain.com.

  3. In Admin Panel, set:

    Account management → Service Preferences → Domain

  4. For HTTPS, open a support ticket to enable SSL.

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