# Suspension plan applied to a user but devices are still active

## Question

Why doesn't applying the suspension plan to a user block all devices?

## Answer

Applying a plan to a user affects **new devices** registered under that user.

To suspend existing devices, apply the suspension plan to each device.

## Links

* [Suspending a tracker](/docs/admin/plans/suspending-service-for-a-device.md)


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