> For the complete documentation index, see [llms.txt](https://navixy.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://navixy.com/docs/qna/admin-panel/reseller-cannot-change-their-domain-name.md).

# Reseller cannot change their domain name

## Question

Can a reseller change their domain?

## Answer

No. Only the master account can configure reseller information, including domain.

Master account steps:

1. Go to the Resellers tab.
2. Select reseller.
3. Edit reseller.
4. Configure domain.

If the master account is providing the domain, validate the CNAME configuration to complete the setup successfully. Otherwise, contact Support to verify or assist with the reseller's CNAME configuration.

## Links

* [Resellers](/docs/admin/resellers.md)


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