Admin panel

This section covers system administration and configuration for the Navixy platform. Learn how to manage users, activate devices in bulk, configure service plans and billing, set up custom domains, and customize the platform for your organization. The guides explain administrative tasks from basic user account creation to complex gateway configuration and reseller management.

Essential for anyone responsible for platform configuration, whether you're managing a small business deployment or operating as a reseller with hundreds of customer accounts. Topics include device lifecycle management, billing automation, platform branding, and integration with email/SMS gateways.

Browse guides

Devices (activation and lifecycle)

• Bulk upload devices

• Clone a device across users

• Stop device reconfiguration after activation

Plans, limits, and retention

• Delete plans

• Unable to add more devices

• Newly added tracker is blocked right after activation

• Device still connected after applying suspension plan

• Suspension plan applied to a user but devices are still active

• Data retention period (increase from 1 year)

Users and access control

• Create technician accounts for Admin Panel

• Enable two-factor authentication

• Prevent users from changing device settings

Domains, branding, and UI customization

• Use a custom domain for the platform

• Troubleshoot custom domain issues

• Reseller cannot change their domain name

• Rebrand a device model with custom configurations

• Change the default map location

• Customize the Help page link

• Change the Information Center link

• Add custom links inside the platform (User Applications)

• Create a demo account login on the platform

Gateways and notifications

• Change SMS gateway

• Use your own email gateway for notifications

• Troubleshoot email gateway (alerts and scheduled reports not delivered)

Exports

• Export a list of users

• Export a list of devices