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  • Using Navixy
  • Admin panel
    • Data retention period (increase from 1 year)
    • Device still connected after applying suspension plan
    • Bulk upload devices
    • Clone a device across users
    • Unable to add more devices
    • Suspension plan applied to a user but devices are still active
    • Change SMS gateway
    • Use a custom domain for the platform
    • Create technician accounts for Admin Panel
    • Rebrand a device model with custom configurations
    • Stop device reconfiguration after activation
    • Prevent users from changing device settings
    • Customize the Help page link
    • Create a demo account login on the platform
    • Newly added tracker is blocked right after activation
    • Change the default map location
    • Add custom links inside the platform (User Applications)
    • Change the Information Center link
    • Troubleshoot email gateway (alerts and scheduled reports not delivered)
    • Enable two-factor authentication
    • Use your own email gateway for notifications
    • Export a list of users
    • Export a list of devices
    • Delete plans
    • Reseller cannot change their domain name
    • Pricing plans conflicts
    • SMS commands are not delivered
    • Troubleshoot custom domain issues
    • Blocking Tariff Plan - Billing Question
  • On-Premise
  • APIs
  • Device-related questions
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For the complete documentation index, see llms.txt. This page is also available as Markdown.
  1. Q&A

Admin panel

Configure device activation, billing plans, user access control, platform branding, and notification gateways from Admin Panel for reseller administration

Data retention period (increase from 1 year)Device still connected after applying suspension planBulk upload devicesClone a device across usersUnable to add more devicesSuspension plan applied to a user but devices are still activeChange SMS gatewayUse a custom domain for the platformCreate technician accounts for Admin PanelRebrand a device model with custom configurationsStop device reconfiguration after activationPrevent users from changing device settingsCustomize the Help page linkCreate a demo account login on the platformNewly added tracker is blocked right after activationChange the default map locationAdd custom links inside the platform (User Applications)Change the Information Center linkTroubleshoot email gateway (alerts and scheduled reports not delivered)Enable two-factor authenticationUse your own email gateway for notificationsExport a list of usersExport a list of devicesDelete plansReseller cannot change their domain namePricing plans conflictsSMS commands are not deliveredTroubleshoot custom domain issuesBlocking Tariff Plan - Billing Question
PreviousRecurso Confiable event codes
NextData retention period (increase from 1 year)

Last updated 28 days ago

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