API conventions
Conventions shared by the Navixy Platform API and the Navixy Admin Panel API: base URLs, data types, date and time format, and request rate limits.
The Navixy Platform API and the Navixy Admin Panel API are served from the same hosts and share several conventions. This page is the reference for those: where to send a request, the data types a field can hold, how a date and time is written, and the request rate limits. Rules that apply to only one of the two APIs are documented on that API's own pages.
Each API has its own credential, and you need one before any call here will work. Get it from the authentication page for the API you are calling: Platform authentication or Admin Panel authentication.
The two are not interchangeable. Both APIs send the credential the same way, in the Authorization header, so requests to them look alike. A credential issued by one is still rejected by the other.
Base URLs
All calls use HTTPS. Both APIs are served from the same host, chosen by which Navixy platform your account is on:
Europe
https://api.eu.navixy.com/v2
North America
https://api.us.navixy.com/v2
Middle East
https://api.me.navixy.com/v2
Self-hosted (on-premise)
https://api.{your-domain}/v2
The three regional URLs are fixed. On a self-hosted installation, {your-domain} stands for the domain your own installation is served from: if that domain is fleet.example.com, your base URL is https://api.fleet.example.com/v2. Everything after the host is the same as on the regional platforms. If you are not sure which domain to use, ask whoever runs your installation.
The product path follows the base URL:
Platform API
the base URL directly
https://api.eu.navixy.com/v2/user/auth
Admin Panel API
/panel/
https://api.eu.navixy.com/v2/panel/account/auth
Two smaller APIs documented alongside the Platform API sit outside /v2, on the same regional hosts: Raw IoT Data is served from /dwh/v1 and Eco Fleet from /eco_fleet/v1. Each family page states the base path its own operations use.
Data types
bool
Boolean: logical type (true or false).
byte
Signed 8 bits integer in range [-128 .. 127].
short
Signed 16 bits integer in range [-32,768 .. 32,767].
int
Signed 32 bits integer in range [-2,147,483,648 .. 2,147,483,647].
long
Signed 64 bits integer in range [-9,223,372,036,854,775,808 .. 9,223,372,036,854,775,807].
float
Signed 32 bits float number [3.40282347 x 10^38, 1.40239846 x 10^-45].
double
Signed 64 bits float number [1.7976931348623157 x 10^308, 4.9406564584124654 x 10^-324].
string
String literals. The Platform API additionally applies string validation rules.
enum
String literals from a predefined set.
date/time
String containing date/time in defined formats. See Date/time formats.
local_time
String containing local time in HH:mm:ss format.
location
JSON object containing geographical coordinates, e.g., {"lat": 34.178868, "lng": -118.599672}.
locale
String in format language[_country], where language is an [ISO 639 alpha-2] language code, and country is an ISO 3166 alpha-2 country code, e.g., en_US or de.
Date/time formats
Both APIs write a date and time as a string in YYYY-MM-DD HH:MM:SS format, for example 2026-08-24 09:00:00.
The format is the same in both APIs. The timezone it is expressed in is not, so check which API you are calling before you interpret a value.
Platform API. Date and time values are expressed in the account's timezone, both in what you send and in what you get back. Read the account's timezone from user/get_info if you need to convert. The Platform API can also use ISO 8601, which carries an explicit offset and removes the question entirely: see ISO 8601 date and time.
Admin Panel API. The timezone is not specified. Treat a returned value as having no stated offset: do not assume UTC, and do not assume the account's timezone. Where you need a definite point in time, take the offset from the account's configured time zone rather than reading it into the value. There is no ISO 8601 option here.
Request rate limits
The platform limits API requests to 50 requests per second. The limit is applied per user, and also per IP address, which is what constrains an application serving many users from one host. It applies to every Navixy RESTful API except the Admin Panel API, and is counted against the credential a request carries.
Admin Panel API: the limit is 10 requests per second per dealer. All Admin Panel sessions of one dealer share it.
Platform API only: an API key has its own rate-limit counter, so an integration that exhausts its limit does not block the account's ordinary users. The Admin Panel API has no API keys, and authenticates with a panel session hash only.
Exceeding a limit returns error 15, "Too many requests (rate limit exceeded)", with HTTP status 429.
Retry a rate-limited request with exponential backoff rather than immediately.
See also
Errors for the error code table shared by both APIs.
Platform authentication and Navixy platform API for the Platform API.
Admin Panel authentication and Navixy Admin Panel API for the Admin Panel API.
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