# Messaging gateways

Navixy uses two types of messaging gateways: [Email ](#email-gateway)and [SMS](#sms-gateway). These gateways are essential tools for GPS/Telematics service providers to communicate with their customers, send alerts and notifications, and interact with IoT devices. Messaging gateways can be configured and managed in the **Settings** section of Admin Panel.

## Email gateway

**Email gateway** is a messaging gateway that enables communication with customers via email. The email gateway allows you to send email notifications to your users when certain events occur, such as when a device goes offline or when a geofence is breached. You can also use the Email gateway to send daily or weekly reports to your users, providing them with important information about their assets and devices.

To learn more about types of email gateways and how to configure them, see [Email gateway](/docs/admin/settings/messaging-gateways/email-gateway.md).

## SMS gateway

**SMS Gateway** enables two-way messaging between your platform, your devices, and your customers. It serves two critical functions: M2M communication for sending commands and activating IoT devices (essential when IP connectivity is unavailable), and user notifications for delivering real-time alerts about device status or geofence breaches.

For more information about setting up SMS gateways, see [SMS gateway](/docs/admin/settings/messaging-gateways/sms-gateway.md).


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://navixy.com/docs/admin/settings/messaging-gateways.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.