Messaging gateways

Configure Email and SMS gateways for user notifications, alerts, and device messaging (commands and activation).

Navixy uses two types of messaging gateways: Email and SMS. These gateways are essential tools for GPS/Telematics service providers to communicate with their customers, send alerts and notifications, and interact with IoT devices. Messaging gateways can be configured and managed in the Settings section of Admin Panel.

Email gateway

Email gateway is a messaging gateway that enables communication with customers via email. The email gateway allows you to send email notifications to your users when certain events occur, such as when a device goes offline or when a geofence is breached. You can also use the Email gateway to send daily or weekly reports to your users, providing them with important information about their assets and devices.

To learn more about types of email gateways and how to configure them, see Email gateway.

SMS gateway

SMS Gateway enables two-way messaging between your platform, your devices, and your customers. It serves two critical functions: M2M communication for sending commands and activating IoT devices (essential when IP connectivity is unavailable), and user notifications for delivering real-time alerts about device status or geofence breaches.

For more information about setting up SMS gateways, see SMS gateway.