Navixy AI assistant

Chat with an AI assistant that knows Navixy documentation and your dealer account data.

The Navixy AI assistant is a chat interface that answers questions about the platform using documentation, blog articles, and device information. You can type your question or speak it aloud. The assistant streams answers in real time and shows you the sources it used.

What the assistant can always do

Regardless of where you open the assistant, you can ask it about:

• API documentation: Endpoints, authentication, parameters, responses, and error codes for both the User API and Admin Panel API.

• Device specifications: GPS trackers and IoT devices compatible with the Navixy platform.

• User guides and how-tos: Step-by-step instructions for using Navixy features, configuring devices, setting up geofences, generating reports, and more.

• Platform features: Tracking, reporting, notifications, user management, device management, and other platform capabilities.

• Integration and development: Integrating the Navixy API into your applications, code examples, and best practices.

• Technical FAQs: Common questions about the platform, on-premise installations, security, and credentials management.

The assistant searches official Navixy documentation, the knowledge base, blog posts, API references, and technical guides to find accurate answers, and includes source links in its responses.

You can ask questions by typing or by speaking. Select the microphone icon in the input field to switch to voice input.

You can also open the assistant directly at navixy.com/ai-assistant without signing in. In standalone mode, all the topics above are fully available: API documentation, device specifications, user guides, platform features, integration help, and technical FAQs. Only live account data requires an active session.

Ask Navixy AI Assistant

What you can ask about your dealer account

When you open the assistant from within the Admin Panel, it connects to your dealer account automatically. In addition to documentation, it can query your live account data and respond with information specific to your dealer setup.

With an active Admin Panel session, the assistant can access:

• Users: List your users with filtering options, or get detailed information about a specific user including their balance, contacts, and tracker count.

• Trackers: Browse all trackers across your dealer account, filter by user or tariff plan, or get detailed data for a specific device including its connection status and current tariff.

• Tariff plans: Look up available tariff plans with pricing and limits, or get details about a specific plan.

• Billing and transactions: View billing transactions for a user within a date range, or check active tracker history by month.

• Dealer account: Get information about your dealer tariff, limits, available features, and current balance.

For example:

• "Show me all users with a negative balance."

• "What tariff is tracker 12345 currently on?"

• "List all transactions for user [e-mail] in March."

• "What are the limits on our current dealer plan?"

• "How many trackers were active last month?"

How to access it from the Admin Panel

The assistant is available directly from the left sidebar in the Admin Panel. Select it to open the chat panel. Your admin session is recognized automatically and no additional login is required.