Free Email gateway from Navixy

Navixy provides a high-performance email gateway, known as Navixy mailer, that is exclusively available for customers of Navixy ServerMate accounts. It allows you easily send email notifications and reports to your users, providing them with important information about their assets and devices.

This feature ensures high deliverability to mailboxes and is enabled by default. The service is enabled by default and has no additional fee.

Changing sender's address (optional)

The default sender's address in Navixy is '[email protected]'. This address is suitable for most cases, but it can be changed for customization purposes. If you want to configure your company's address for the “from” field, you can certainly do this. You should follow two steps to set your own email address (e.g. [email protected]):

  1. Authorize your domain through DNS-records
  2. Specify preferable 'From' address

Domain authorization is required to avoid anti-spam filters and thus provide the best deliverability of your emails.

Step 1. Domain authorization

Domain authorization requires setting up two DNS-records for your domain: SPF and DKIM. It can be done in the DNS editor offered by your domain registrar/hosting provider.

Free Email gateway from Navixy

Configure SPF field. Value for the first SPF field looks like:

Type: TXT
Value: v=spf1 ?all

  • The field “Name” should be empty. If the empty field is not allowed by the system, then enter @ or . (dot).
  • Field “TTL” is not obligatory. You may leave it empty or default
  • If you already have SPF record in DNS you should just add one string ‘’ to existing string before ?all(Note that instead ?all it may be ~all or -all).
Free Email gateway from Navixy

Configure DKIM field. Configuring this field is a bit more complicated because it contains the symbol <;> (semicolon). Some of the DNS providers escape it ( it disappears after saving). That is why you should choose one of 2 following variants:

If your DNS provider escapes the symbol <;>, choose the following case:
Name: mandrill._domainkey
Type: TXT
Value: v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB;

  • Field “TTL” is not obligatory. You may leave it empty or default.

If your DNS provider doesn’t escape the symbol <;>, choose the following case:
Name: mandrill._domainkey
Type: TXT
Value: v=DKIM1\; k=rsa\; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB\;

  • Field “TTL” is not obligatory. You may leave it empty or default.
Free Email gateway from Navixy

After you've done the configuration of SPF and DKIM records, you will see both fields in the interface.

Free Email gateway from Navixy

After making changes to your SPF record, you need to upload the records to the DNS zone. Please note that it may take several minutes up to 4 hours for the settings to propagate worldwide. So you will have to wait a bit before proceeding to the next step. To check if your SPF value is ready and available globally, you may use the tool

Free Email gateway from Navixy

How to check of DKIM field is configured properly

To ensure that the DKIM field is configured properly, you can follow these steps:

  1. After completing the DKIM configuration process, send a test email from the Navixy Admin panel to a Gmail address.
  2. Open the received email in Gmail and click on the three vertical dots in the top right corner.
  3. From the drop-down menu, select "Show original."
  4. In the original message view, search for "dkim=pass". If you find it, then it means that the DKIM signature is valid and the settings are correct.

If the DKIM signature is not valid, then there may be an issue with the configuration, and you should review the setup process to identify and fix any errors.

Free Email gateway from Navixy

Step 2. Specify 'From' address

After your DNS settings have been applied, you may specify which email address will be used in the 'From' field. Most commonly it's something like [email protected]

Please contact our support ([email protected]) and tell what email address we should verify and add to your ServerMate account. We will configure and test it shortly.

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