Navixy uses two types of messaging gateways: Email and SMS. These gateways are essential tools for GPS/Telematics service providers to communicate with their customers, send alerts and notifications, and interact with IoT devices. Messaging gateways can be configured and managed in the Service Preferences section of the Navixy Admin Panel.
Email Gateway
The Email gateway is a messaging gateway that enables communication with customers via email. You can use Navixy's high-deliverability gateway or integrate it with your email service provider to send email notifications to your users when certain events occur, such as when a device goes offline or when a geofence is breached. You can also use the Email gateway to send daily or weekly reports to your users, providing them with important information about their assets and devices.
To set up an Email gateway in Navixy, you can choose to use either Navixy's high-deliverability email server or enter the SMTP settings for your email service provider. This includes the SMTP server address, port number, username, and password. Once the Email gateway is configured, you can customize the email notifications and reports that you want to send to your users.
Navixy provides two options for setting up an Email gateway: Navixy's high-deliverability Email service and using your own SMTP service. The Email gateway is an essential tool for GPS/Telematics service providers to communicate with their customers and send notifications and alerts.
Option 1. Navixy's high-deliverability Email service
Navixy's high-deliverability Email service is a reliable and secure option for sending Email notifications and reports to your users. This service is integrated with Navixy and ensures that your Emails are delivered to your users' inboxes without being marked as spam.
To set up Navixy's high-deliverability Email service, you only need to enter your Email address in the Navixy Admin Panel. Navixy will then send a verification Email to the address you provided, and once you confirm it, the Email gateway will be set up and ready to use.
This option is available only for Navixy cloud deployments.
Option 2. Using your own SMTP service
If you prefer to use your own SMTP service, Navixy also allows you to set up the Email gateway using your own service provider. This option provides more flexibility and control over your Email notifications and is the only choice for Navixy on-premise deployments.
To set up your own SMTP service, you need to enter the SMTP settings for your service provider in the Navixy Admin Panel. This includes the SMTP server address, port number, username, and password. Once the settings are configured, you can customize the Email notifications and reports that you want to send to your users.
Please note that if you use your own SMTP service, it is your responsibility to ensure that the Emails are delivered to your users' inboxes and not marked as spam.
SMS Gateway
The SMS gateway is a messaging gateway that enables the service to send and receive SMS messages within Navixy. By integrating your SMS service provider with Navixy, you can send SMS alerts and notifications to your users when certain events occur, such as when a device goes offline or when a geofence is breached.
In addition, the SMS gateway is used to send commands and receive responses from IoT devices. It is used for fully automatic device activation on the platform, and as an alternative way to communicate with the device when the main communication over IP is not possible, such as in roaming areas.
To set up an SMS gateway in Navixy, you need to enter the API settings for your SMS service provider, including the API URL, username, password, and other relevant parameters. Once the SMS gateway is configured, you can customize the SMS notifications that you want to send to your users and the commands that you want to send to IoT devices.